Privacy policy

1. Who is the data controller of your personal data?

Grup Eina Digital S.L.

c. Itàlia 48, Nau 3 – 17600 Figueres (Girona)

Registry data:

C.I.F. B17789215

Registro Mercantil de Girona, Tomo 2077, Folio 178, Hoja GI-24761 Inscripción 1

Phone number: 93.395.23.18

Schedule: From Monday to Friday from 9 to 13 and from 15 to 18

At Grup Eina Digital S.L., we are determined to protect and respect your privacy. In this document, we explain why we compile the data of our customers and how we process that data. Please, read it carefully in order to learn where we stand, how we act and the way we process these data. All the information that you provide to us is confidential and it will only be disclosed in the cases referred to in this document.

When you acquire our products and services or visit our web page from your computer, your tablet or your telephone, you authorise us to use this personal information.

For the purposes of laws on privacy, Grup Eina Digital S.L. is the entity that is responsible for compiling this information. If you have any doubt about this policy or about the privacy of your data, you can contact the Grup Eina Digital S.L. at the company address or by using the email address gdpr@grupeina.com.

At Grup Eina Digital S.L., we process your data in accordance with the provisions set forth by law and applicable standards. We guarantee that we compile this information within the bounds of law and that we keep it protected.

2. Compilation of personal data

2.1 The personal data that you provide to us

You provide your personal data when:

  • You contact us to request information

The following are included among your personal data:

  • Your name and surname or the workshop name
  • Your phone number and email address
  • Any information that you decide to share with us

Remember that the data that you provide to us must be adequate and pertinent. In the event that the data you provide may be false, incomplete, inaccurate or not up-to-date, the user is liable for any damages caused as a consequence thereof, and Grup Eina Digital S.L. reserves the right to rescind the services contracted by the customer or any other contract that may have been signed, without prejudice to any pertinent legal actions that may be applicable in accordance with the law

3. For what purpose do we process your personal data?

The information that we keep about you can be shared and compared with our own databases. This allows us to ensure its correct management and carry out the tasks we indicate below. 

3.1 Management of the information submission

We use the data that you provide to us to evaluate which is the company from ADI group in charge of the area where you live.

Once the area is determined, we send your data to the correspondent contact who will get in touch with you in order to provide information about our products. You will be previously informed about this process via email.

Once this process is carried out, we keep the corresponding emails with the information that you have provided to us for possible future complaints or incidents and statistical purposes.

4. Where we store your data and for how long

Grup Eina Digital S.L. ensures that compiled data are kept well protected. This means that they are protected against access, disclosure, use, alteration or destruction by unauthorized bodies or individuals. This is achieved by using adequate technical and administrative security measures. When data are sent outside of the European Economic Area, Grup Eina Digital S.L. ensures that they continue to be subject to the same controls. However, some countries have laws and policies that do not guarantee the same protection as the European Economic Area. When we send your data outside of the European Economic Area, we adopt all the necessary and reasonable measures to ensure the privacy and security listed in this document.

Grup Eina Digital S.L. contracts the maintenance of the servers where your data are stored to the company Claranet S.A.U. with which there is a service contract.

The personal data provided will be kept as long as the interested party does not require its removal.

5. What is the lawfulness for the process of personal data?

The legal basis for the processing of your data is based on the consent that is requested, and the consent withdrawal may not under any circumstances condition any type of action concerning the data compilation.

6. Your telephone calls

Calls that are made to the Grup Eina Digital S.L. Customer Service Centre are neither monitored nor recorded.

7. To which recipients will your data be communicated?

Data will be communicated to other companies from the ADI group, for commercial and administrative research purposes, including the processing of potential customers’ personal data.

Grup Eina Digital S.L. contracts its virtual infrastructure following a “cloud computation” model by means Claranet S.A.U..

8. What are your rights when you provide us with your information?

Anybody has the right to obtain confirmation about if at the Grup Eina Digital S.L. we process the data related to you or not.

Interested parties have the right to access their personal data, as well as to request the rectification of the inaccurate data or, if that is the case, request their removal (erase them) when, among other reasons, the data are no longer necessary for the purposes for which they were compiled.

Under certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

Under certain circumstances and for reasons relating to their particular situation, the interested parties may object to data processing. Grup Eina Digital S.L. will stop processing the data, except for compelling legitimate grounds, or for the exercise or defense of possible claims.

9. Changes in the protection and cookies policies

Grup Eina Digital S.L. may update this document in the future. The publication date is indicated at the bottom. Due to changes that occur in technology or legislation or due to the decisions made by councils of authorities, we may be obliged to inform you of the activities that we are going to perform if they affect your privacy rights. Consult this page occasionally to be sure that you are up to date regarding all changes.

This privacy policy has been updated at 25.05.2018.